Our Money Back Guarantee for Online Training Courses
We are so confident you will be completely satisfied with our online training that we are offering a 100% money back guarantee for all of our online courses!
Once enrolled, if you are not satisfied with the course for any reason, you can request a refund. Just send us an email requesting the refund and we will credit your account. Refunds exclude course books and shipping fees once items are shipped.
This refund offer is valid for 30 days after enrollment or until the online training course is completed, whichever comes first.
If the 30 day refund period has expired for a student who will not complete the course, and if it’s less than one year after enrollment, a written request may be submitted by either the student or Corporate Administrator to transfer the original purchase as a credit toward a future product or service. All cancellations, transfers, and refunds must be requested in writing and confirmed by HazMat Student.
Classroom Training Refunds
If a student is registered for Classroom training at one of our facilities, a full refund will be provided if the student sends a written request for a cancellation and refund 15 or more calendar days prior to the beginning of the class. Written refund requests received 14 days or less prior to the beginning of the training will be charged a 20% fee on the original tuition. The remainder of the tuition cost minus the 20% fee will be refunded.
Students who don’t cancel their classroom training in advance and don’t show up for the course will be charged the entire class fee and will not be eligible for a refund.
If HazMat Student cancels one of our Classroom training sessions, students can choose to receive a full refund or use their payment toward another scheduled class.
All cancellations, transfers, and refunds must be requested in writing and confirmed by HazMat Student.
Blended Online/Classroom Course Refunds
For refund purposes:
- the online portion of blended courses will be refunded according to our Online training refund policy -and-
- the classroom portion of blended courses will be refunded according to our Classroom training refund policy.