Who Should Take This Course?

Our online HAZMAT FRO First Responder Operations Level II online course is designed to help workers meet the OSHA HAZWOPER requirement for HAZMAT First Responder Operations (FRO) training. This course may be taken as either Initial or annual Refresher training.

Per 29 CFR 1910.120(q)(6)(ii) and 29 CFR 1926.65(q)(6)(ii):

First responder operations level. First responders at the operations level are individuals who respond to releases or potential releases of hazardous substances as part of the initial response to the site for the purpose of protecting nearby persons, property, or the environment from the effects of the release. They are trained to respond in a defensive fashion without trying to stop the release. Their function is to contain the release from a safe distance, keep it from spreading, and prevent exposures.

The course includes operations level training, such as recognizing and managing HAZMAT incidents; first responder actions; hazardous materials identifications and markings; ERG content; PPE overview; FRO entry operations; decontamination and mitigation; and more. Students taking the HAZMAT FRO training are not required to additionally take the First Responder Awareness (FRA) training. The FRO course meets the training requirement for both responder levels.

The most current version of the Department of Transportation’s (DOT) Emergency Response Guidebook (ERG) will be mailed to each student enrolled in this course, as it is required for use during the course. A downloadable version of the ERG is also available to each student.

For information on OSHA HAZMAT training requirements or the HAZMAT courses we offer, visit our HAZMAT First Responder Training page.

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Course Outline

This online first responder course consists of 5 modules which include 23 sections. The sections are fully narrated and interactive. Quiz questions within each section help the student retain knowledge that will be needed for the module exams. (The 4-6 Hour Refresher course, if chosen, includes modules 1-3 only.)

Module 1
Section Title
1 Introduction to Hazmat Emergency Response
Hazmat incidents and emergency responder training | What is HAZWOPER | Training levels | Emergency Response Plan (ERP).
2 Hazmat Emergency Responders
Five emergency responder training levels | OSHA definitions and competencies | First responder awareness level: Types of FRAs, PPE, experience, and limits.
3 Hazardous Materials, Hazardous Substances and Hazardous Wastes
Regulating agencies | OSHA, DOT, and EPA definitions.
4 Recognizing Hazmat Incidents
Hazmat response steps | Hazmat incident recognition: Witnesses; DOT placards and labels; pipeline markers; legally required, military, ANSI piping and biohazard markings; container types and packages; other recognition clues.
Exam 1
Module 2
Section Title
5 Emergency Response Guidebook (ERG) Overview
ERG training requirement per OSHA | Acquiring the ERG | ERG origins and content | Hazmat incident initial response phase | ERG familiarity and white pages.
6 ERG White Pages Quiz
7 ERG Yellow-bordered & Blue-bordered Pages
Overview and use | Violent polymerization materials | Toxic inhalation hazards.
8 ERG Yellow-bordered & Blue-bordered Pages Quiz
9 ERG Orange-bordered Pages
Potential hazards | Public safety | Isolation distances | Emergency response.
10 ERG Orange-bordered Pages Quiz
11 ERG Green-bordered Pages
Toxic inhalation hazard materials | Initial isolation distances | Protective action distances | Spill size and time of day.
12 ERG Green-bordered Pages Quiz
Exam 2
Module 3
Section Title
13 Managing Hazmat Incidents for the FRO
Incident Command System (ICS) | NIMS | ICS Principles | Incident management and command | Incident Command Post (ICP) | Command staff | First responder incident command.
14 Basic Actions for all First Responders
First responder safety | Hazard and risk assessment | First responder actions.
Exam 3
Module 4
Section Title
15 Road Trailer Identification
First responder operations redefined | Advance identification for the FRO | Non-pressure liquid tanks | Low pressure chemical tanks | Corrosive liquid tanks | High pressure tanks | Cryogenic liquid tanks | Compressed gas/tube trailers | Dry bulk cargo trailers | Mixed cargo trailers | Intermodal tanks.
16 Rail and Other Modes of Transportation
Rail car identification and markings | Transport guidelines for aircraft | Maritime shipment of hazardous materials | Shipping documents.
17 Other Hazmat Container Identification
More advanced hazmat identification | Non-bulk packaging of hazardous materials | Radioactive labels for packages | Radioactive material packaging | Storage tanks.
Exam 4
Module 5
Section Title
18 Introduction to Personal Protective Equipment (PPE)
Basic and advanced FRO actions | Risk vs. gain analysis | Incident and site entry considerations | Personal protective equipment (PPE) overview.
19 Fire Control on a Hazmat Incident
Fire control overview | ERG guidance | Water as an extinguishing agent | Flammable liquids fire | Types of firefighting foam.
20 FRO Entry Operations at a Hazmat Incident
Entry considerations and requirements | ERG – Entry, turnout gear, PPE statements | The buddy system | Back-up personnel | Basic life support.
21 Decontamination and the FRO
Decontamination: definition, types, methods, FRO strategies, and basics | Hazmat zones | Emergency decontamination guidelines.
22 FRO Mitigation
Hazmat mitigation | Containment and control | OSHA FRO definition | Defensive containment | Offensive control.
23 Summary and Conclusion
Exam 5

Course Exams

  • This course includes 5 exams. One exam must be taken at the completion of each module.
  • Each exam consists of 10 questions, which are randomly compiled from a large pool of possible questions.
  • A 70% or better score is needed in order to pass each exam. If a student does not pass, they may re-review information in the modules and sections as necessary, and retake the test as many times as needed in order to pass.

Course Format

Designed by Certified Outreach Trainers, this HAZMAT FRO First Responder Operations Level Online Course includes up-to-date, high quality training created with your safety and learning as our top priority. The course features interactive training modules, which combine audio and visual elements for maximum retention. The course is completed entirely online using a computer with an internet connection and is available 24/7. For your convenience, it can be completed over time, and your progress will be saved to the last section completed in our state-of-the-art Online Training System (OTS). Students are given 6 months to complete the course after enrollment. We are so certain you will be satisfied with your experience, that we offer a 100% Money Back Guarantee*.

Once the course is completed, you will immediately be able to download, save or print your Course Completion Certificate which is provided in PDF format.


Our online HAZMAT First Responder Operations training course was designed by OSHA Certified Outreach Trainers. It is OSHA accepted and meets the requirements for 29 CFR 1910.120(q)(6)(ii).


Once the course is completed, you will immediately be able to download, save or print your Course Completion Certificate which is provided in PDF format through our Online Training System (OTS).

Course Objectives

The objectives of this OSHA First Responder Operations training are to meet:

  • Federal OSHA HAZWOPER training requirement of 29 CFR 1910.120(q)(6)(ii) for general industry
  • Federal OSHA HAZWOPER training requirement of 29 CFR 1926.65(q)(6)(ii) for construction
  • HAZWOPER training requirements for EPA and State OSHA regulations

Per 29 CFR 1910.120(q)(6)(ii) and 29 CFR 1926.65(q)(6)(ii): First responders at the operational level shall have received at least eight hours of training or have had sufficient experience to objectively demonstrate competency in the following areas in addition to those listed for the awareness level and the employer shall so certify:

  • Knowledge of the basic hazard and risk assessment techniques.
  • Know how to select and use proper personal protective equipment provided to the first responder operational level.
  • An understanding of basic hazardous materials terms.
  • Know how to perform basic control, containment and/or confinement operations within the capabilities of the resources and personal protective equipment available with their unit.
  • Know how to implement basic decontamination procedures.
  • An understanding of the relevant standard operating procedures and termination procedures.

Hazmat workers wearing personal protective equipment

Course Options

This FRO level course can be taken as either Initial or Refresher training. Two FRO refresher options are available. It can also be taken for for EMS Continuing Education (CE) credits for an additional $5. The desired course option must be chosen during enrollment.

Continuing Education

This course is provided by Safety Unlimited and approved by California EMS Provider #56-0013, CAPCE Provider #SUNI10321, for 8 Contact Hours of EMS Continuing Education. If you are taking the course for CE credit, please ensure you enroll in the following course:

Additional Training

Please note that this first responder class provides valuable HAZMAT FRO Level II Responder training information which applies to a general population of employees. This course is not meant to replace company-specific or function-specific training provided by your employer on equipment use and procedures for your particular work environment. You must be trained by your employer on the hazards, equipment, engineering and administrative controls, safe work practices, policies and procedures and emergency plans specific to your role and workplace.

In ALL situations, employers are required to ensure their employees are adequately trained to do their job.

The HazMat Student Advantage

Student Advantages