Online Training FAQs

No, our courses are designed to be self-paced, allowing you to stop and start the course as needed and complete the course over time. Our Online Training System (OTS) will track and save your progress to the last section completed, so the next time you log in you can resume with the next section of training. Once you start a section, you will want to complete the section so you will not have to re-start that section from the beginning the next time you log in.

Users of our online training will need to have basic computer knowledge. This includes, but is not limited to, the ability to navigate a website, the ability to open and close documents and webpages, the ability to use a mouse, and the ability to right-click and left-click with a mouse. Users without any computer experience may have difficulty navigating online training courses and may want to enroll in a basic computer training class prior to taking our online courses.

Yes, an email address is needed for enrollment in our online courses. However, since users log into their student account with a username, not an email address, it is possible to enroll multiple users with the same email address if desired.

Yes, an email address is needed for enrollment in our online courses. However, since users log into their student account with a username, not an email address, it is possible to enroll multiple users with the same email address if desired.

Our courses are designed to take a specific amount of time. However, some individuals may complete the training more quickly, while others may need additional time. This training should be used as part of an overall training program, and can be combined with other training throughout the year in order to meet any hour requirements.

8 hour classes typically allow 90 days for completion, while longer courses (24, 32, or 40 hours) typically allow 180 days. If you need longer, we can work out extensions on a case by case basis. We have never denied a request for a time extension.

You may retake our exams as many times as needed in order to pass. Our exam questions are randomly compiled from a pool of questions, so each exam will be slightly different. You may also re-review the training information in the course prior to retaking the exam, if desired.

hazwoper-certification

Yes, a certificate is offered with nearly all of our courses upon course completion. Certificates are provided in PDF format and can be downloaded, printed or saved from your student account. Users will need the latest version of Adobe Acrobat Reader on their computer prior to downloading the certificate.

card-40hr

Many courses include a laminated wallet ID card, which will be mailed after course completion from our Main Office in Southern California. Other courses offer an option during enrollment to purchase the wallet ID card for an additional $5. Please see our course descriptions for more details on what is included with specific courses. Wallet ID cards, when applicable, are mailed within 24 hours of course completion.

EMS Training FAQs

Complete information on NREMT’s recertification requirements can be found on their website at NREMT.org.

The NREMT Inactive Status Policy, as well as information on returning to active status, can be viewed here.

To get the NREMT certificate, the EMT Basic must start an application with the National Registry, and follow the certification requirements as listed on the NREMT website.